WANTED: Full time Sales & Customer Service Representative

Travel Sales & Support Consultant in Berlin

The YACHTICO.com team consists of motivated and open-minded employees who are efficient and reliable. We are currently looking for experienced sales professionals, driven toward success with a genuine interest in assisting our customers experience sailing all over the globe.

Full-time Sales & Customer Care Specialist

(Berlin) – The Company: YACHTICO.com is an international online search engine for Boat & Yacht Charter. We allow our users to find and charter yachts quickly and easily. We bring boat “seekers” and providers together.

Job Description: Your main responsibilities will be to generate revenue through achieving sales targets, with the expectation to meet and exceed our customers’ needs and expectations. As a Yachtico.com sales member you will promote and represent the YACHTICO.com brand through exceptional communication, follow-up, and customer-ready presentation skills. On a day- to-day basis, your tasks will include (Though will not be limited to):

  • Establish new accounts, obtain orders and service existing accounts by planning and organizing your daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Focus sales efforts by studying existing and potential clients and services.
  • Develop detailed proposals to meet customer challenges.
  • Use CRM to record all prospective activity and account management activity on a daily basis.
  • Keep management informed by actively submitting results and reports, such as weekly & monthly work plans as well as annual territory analysis.
  • Recommend changes in products, services, and policy by evaluating results and competitive developments.
  • Provide additional revenue by being aware of development opportunities within existing engagements, or new opportunities within a customers’ organization.
  • Resolve customer complaints by investigating problems; developing solutions, preparing reports, and making recommendations to management.
  • Contribute to team efforts by supporting and accomplishing targets and results as needed.

To achieve these goals, you will be working as a part of our friendly Yachtico.com Customer Care team. Your work will enable our company to maintain its image as the world’s number 1 Yacht search engine.

Requirements: Customer Service, Closing Skills, Territory Management, Punctuality, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

Skills/Qualifications: We require a highly motivated & organized team player with extensive sales and customer relations experience, preferably in travel, with a minimum of 3 years’ experience in the sales field. You will have demonstrated strong skills in Customer Service and meeting Sales targets as well as a positive attitude, along with a strong drive to achieve and progress in the workplace. Applicants should be native English speakers. Knowledge of German is an advantage.

How To Apply: Applications may be submitted in English online at https://tools.jobmin.de/portal/136/1l0t81k/ or by e-mail

YACHTICO.com Headquarters: 10997 Berlin

phone: +49 30 5770 6644

email: stb@yachtico.com http://jobs.yachtico.com 
Attention: Steffen Bruenn

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